Fotodiox Deep EZ-Pro Parabolic Softbox with Balcar Speedring for Alien Bees, Einstein, White Lightning and Compatible - Quick Collapsible Softbox with Silver Reflective Interior with Double Diffusion Panels
All products purchased as new carry a 2 Year/24 month Limited Warranty from Fotodiox from date of purchase. Our limited warranty provides coverage for defects in manufacturing only. Our limited warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss or theft. The limited warranty is not applicable on consumable items, items marked as used or clearance, or items bought from unauthorized dealers.
The customer is solely responsible for shipping defective product back to us.
Customers are responsible for Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country.
Please allow up to 10 business days (from the time we receive the return) for your warranty item to be processed. Shipping will be USPS Priority Mail return shipping.
To submit a warranty claim, please submit a ticket on our support portal.